Property Consortium UK LtdTel: 0845 250 4400
email: enquiries@propertyconsortium.co.uk

Property Consortium UK, have enjoyed healthy growth from their inception. Originally the business was conceived and run from the living room of one of the Directors’ homes, but today we are extremely proud to say that over a relatively small business career (15 Years) the Group companies have grown into a multimillion, medium size enterprise., with a collective projected turnover for this financial year of over £12 million and employing just under 100 staff.

It continues to be a privately owned company with strong robust financial footings, no plans to sell-out to its competitors, or have need to seek financial assistance from investors or indeed float on the London Stock Exchange. Thus we will remain a close knit operation that is personally run by all the directors and senior management. The directors and senior staff are very much hands on and can often be found on the front line of the business to continually learn how to drive it forward and help it achieve its next target. The expansion and success of the Group companies have been through shrewd re-investment of the companies’ profits, and it is planned anticipated that we will continue this way of expansion for the foreseeable future.

We recognise that in an ever competitive and demanding moving market place, we cannot afford to stay still and need to ensure we become multi-dimensional, without detracting from our core service. This is why we have been careful and considered in adding other services that can be easily "bolted on" to existing services and still utilise our management expertise and core suppliers. We will be the first to enter the market with a surveyor led restoration propososition.

Property Consortium Group has achieved success for the second year running at the Somerset Business Awards, after its pioneering work in customer service within the insurance sector saw the company secure the Service Excellence title.

This accolade is the third presented by Somerset Business Awards to the Taunton-based company, which last year won Business of the Year as well as the Albert Goodman Entrepreneur of the Year title, presented to Property Consortium Group's CEO, Jeremy Hyams.

The Service Excellence award recognizes how, across all activities at Property Consortium Group, the company's approach to customer service steps well beyond the standard to keep both policyholders and insurance clients happy.

Judges of the Service Excellence award were looking for an approach over and above normal industry expectations and clear strategies for maintaining such a level of service.

They recognised Property Consortium Group's new initiatives, including their client specific, Bespoke Customer Lifestyle Satisfaction programme, introduced this year, which is at the cutting-edge of customer excellence – and how the approach and attitude of staff were key to the success of customer service overall.

Sandra Wilson – Ylem Managing Director, Chair of the Somerset Chamber and Judge of the Service Excellence Award, said: "Property Consortium Group are working with customers who have had extremely distressing experiences and need not only an excellent service but support and completion as soon as possible.

"Property Consortium Group have systems and processes in place to offer all of this plus much more and have a wealth of glowing feedback from very happy customers confirming that the entire team offer a service of the very highest level."

Jeremy Hyams, CEO of Property Consortium Group, said: "We are delighted the work we do for our insurer clients and their policyholders has been recognised at the Somerset Business Awards.

"Our objective is to become the market-leading property repair service for the insurance industry and key to achieving this is our commitment to exceptional customer service."

Jeremy added: "The team at Property Consortium Group take pride in delivering exceptional customer service.

"Since our employment turnover rate is very low, many of our staff have been through various surge events, such as storms. They go the 'extra mile' when clients and their policyholders need them the most.

"This approach allowed us to easily handle increased volumes caused by the cold temperatures last winter – and this ultimately saw our clients transfer more business to us, meaning the great work of the team and their commitment to exceptional service is at the route of the Group's continued growth and expansion."

Somerset Business Awards Articule

A businessman who has raised his two children over the last nine years as a single parent while leading his business start up into a multi-million pound company has taken two honours at The Somerset Business Awards.

Jeremy Hyams, the Chief Executive Officer of Property Consortium UK, has been awarded The Albert Goodman Entrepreneur of the Year accolade at the Somerset Business Awards – while his business took the Somerset Business of the Year title for more than 50 employees.

The entreprenuer award was presented to 42-year-old Jeremy in recognition of his positive role as a ‘Dadpreneur’ - balancing caring for his children while keeping his business on a growth curve.

Operating from Culmhead Business Park, Jeremy’s business has gone from strength to strength since its launch in 1996 – growing into three separate but interlinked companies – Property Consortium UK, Building Claims Services and Property Consortium Drainage.

The businesses turnover is now in excess of £12million and employs just under 100 staff.

Awarding the second title, of Somerset Business of the Year, judges recognised the high-level Investment placed on staff training, commitment to the environment and the management team’s clear vision of the business’s strategic direction – namely to be the market-leading property repair service for the insurance industry.

Jeremy said: "I am very proud to have won two awards – Entrepreneur of the Year and Business of the Year (50+). It is an incredible testimony to the staff and to the management team – it's fantastic!"

Somerset Business Awards Articule

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