Insurer / Client
Property Consortium UK Ltd provides a national network of contractors and valuable wealth of knowledge in the building and property insurance industry.
By working to a schedule of rates that are agreed by the clients', Property Consortium UK Ltd ensure that the costs that are submitted are clear and reasonable for the works provided.
Property Consortium's centralised 24-hour call centre provides a single point of contact for our clients' customers. This ensures that a high level of customer service can be provided and information is always readily available.
Eliminates the fraudulent aspects of the claims process
Property Consortium UK ensures that all works that are authorised and settled are carried out rather than cash settlements being offered. By ensuring that trained claims professionals review every schedule provided, Property Consortium UK Ltd is able to identify any aspects of a claim that could be considered fraudulent.
Speedier settlement - reducing alternative accommodation costs
Property Consortium UK Ltd work to published standards of service ensuring that claims will be completed and the property habitable, on average, more rapidly than a claim where the Policy Holder organises their own tradesmen.
National supplier discounts
Property Consortium UK Ltd operates on a national basis and is therefore able to negotiate considerable discounts with national suppliers. These savings are passed along to the insurer.
Property Consortium UK Ltd can provide bespoke management information on all aspects of the service provided, from initial contact and response times to complaint resolution and completion statistics.