Services

What can we do for you?

0845 539 6000

enquiries@trust24.co.uk

Trust24 emergency repair is a division of Property Consortium UK Ltd, the leading insurance repair network.

Home emergency protection

Trust24 emergency repair offers total protection against household emergency - 24 hours a day, 365 days a year. With Trust24 homeowners will have complete peace of mind and access to rapid expert help and advice when an emergency affects the home.

Just one call to the Trust24 emergency repair hotline gives immediate access to a national network of skilled trades people managed by Property Consortium UK's home emergency division.

Trust24 works in conjunction with Housebuilders' 2-year warranty giving coverage offering a guaranteed response when homeowners need a trusted repair service at times of emergency.

Effective, responsive, expert service

Trust24 understands that how stressful a breakdown in the home can be. We also understand how the problem seems to intensify out of normal hours or at night. We aim to provide a comforting emergency response in the knowledge that we can deploy skilled and knowledgeable trades people to minimize consequential loss and fix the cause of the emergency with minimum fuss and maximum client satisfaction.

Easy to use

  • In the event of an emergency, simply call the Trust24 emergency helpline open 24 hours a day, every day of the year
  • The adviser will ascertain the nature of the problem, offer advice for an immediate temporary fix if at all possible and deploy the correct trade to fix the problem. Note that the service is a "see and fix" solution ensuring a permanent repair
  • There is no call out charge or complicated claims procedure. All homes are pre-registered with full details of start and end of cover
  • Fast, professional assistance - a reliable service offered by local trades people
  • Guaranteed response, guaranteed work: all permanent repairs are guaranteed for 12 months
  • No additional charges
  • Clean-up Guarantee - trades people will ensure their work area is left clean and tidy
  • All trades people are vetted and approved for the quality of their work
  • Cover

  • Boiler breakdowns (combination, conventional and condensing)
  • Radiators & pipes
  • Leaks & bursts
  • Tanks & overflows
  • Additional Services (Pay on use)

  • Annual boiler servicing
  • General repairs
  • TBC